Refunds/Exchanges

REFUND POLICY

RETURNS AND EXCHANGES

• Merchandise purchased at an event is subject to an exchange only within the event period. Exchanges are valid on-site only and subject to approval. 
• We will accept your online purchase for a return or exchange within 30 days of the date of purchase.
• New, unused merchandise may be returned for a full refund or exchanged for a product of equal value. Package must be postmarked within 30 days of purchase and include the original receipt or order confirmation, all tags/stickers attached. 
• Refund is the amount of purchase, minus shipping. 
• After 30 days, returns are final sale.
• BMR Off-Road Apparel is not responsible for lost or misdirected packages

DEFECTIVE MERCHANDISE

• If you receive a defective item, we will exchange it or issue a full refund. 
• Please contact us at bmrmerchandise@gmail.com with a description and photos to report defective merchandise. You must contact us within 5 days of receipt of merchandise. Merchandise must be in new unused condition and damage free (except for manufacturer defect)

Where to Ship Returns and Exchanges
Email bmrmerchandise@gmail.com for return and exchange instructions. 

Need Help?
Contact us at bmrmerchandise@gmail.com